Delta Air Lines aims to improve customer experience

Delta Air Lines aims to improve customer experience and reduce lost luggage by rolling out an RFID baggage handling system Atlanta –  What if tiny radio waves from your luggage could communicate its location to baggage handlers? Airlines could use that technology to track your bags and prevent them from getting lost or misdirected. That’s the idea …

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Luggage packed with issues for aviation industry

Luggage packed with issues for aviation industry Keeping track of our bags and who lugs them for us could be changing in the future Toronto Star Vanessa Lu, Business Reporter March 18, 2016 One of the biggest things travellers fear as they drag their suitcases through sprawling airports to check-ins, is that their bags won’t …

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