See you in September! We look forward to everyone being able to travel in 6 months and hope to see you at RFID Journal Live! 2020 in Orlando, Florida, September 9-11, 2020. We will be sponsoring a pre-conference session for the airline industry on Tuesday, September 8, in conjunction with the International Air Transport Association (IATA).
The workshop will feature Andrew Price, IATA, who will review the organization’s progress with baggage tracking initiatives in 2020, and several airlines who will share their experiences with implementing baggage tracking technologies.
Additional sessions will help airlines learn how to select and deploy RFID and IoT technologies and solutions to enhance customer service and improve the travel experience.
A panel from RFID Global will share their observations:
From Curbside to Carousel – Improving the Travel Experience
In 2016, RFID Global teamed with IBM to design and deploy a global airline baggage tracking system for one of the world’s leading airlines, focusing on enhancing the customer experience. From real-time tracking throughout a trip to last mile delivery of misrouted bags, learn about the latest innovations airlines are investing in to improve the travel experience. Hear from the project managers and engineering team that made this concept a reality in the field.
Speakers: Diana Hage, CEO; Gary McCann, Program Manager; and Terry Alderson, SVP Engineering