Support Options
Whenever, wherever, we've got you covered.
Support Offerings
Features | Standard | Premium | Dedicated |
|---|---|---|---|
Contact Options | Online, Phone, Email | Online, Phone, Email | Online, Phone, Email |
Coverage Time | Business Hours (MF 9am-5pm EST) | Business Hours + off-hours support for priority tickets | Business Hours + off-hours support for priority tickets |
Dedicated Support Portal | |||
24x7 Mission Critical Support | |||
Dedicated Telephone Number | |||
Extended Coverage Hours - 16x5, 24x7 | |||
Support Issue Trends and Analytics |