Support Options

Whenever, wherever, we've got you covered.

Support Offerings

Learn more about our Customer Support offerings.

Features

Standard

Gold

​Dedicated

​Contact Options

Online, Phone, Email

Online, Phone, Email

Online, Phone, Email

Coverage Time

Business Hours

(MF 9am-5pm EST)

Business Hours + off-hours support for priority tickets

Business Hours + off-hours support for priority tickets

Dedicated Support Portal

24x7 Mission Critical Phone Support

Dedicated Telephone Number

Extended Coverage Hours - 16x5, 24x7

​Support Issue Trend Analysis

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