John Brunette

Improving customer experience at the auto dealership

By / Blog / February 2, 2021

At a recent visit to my auto dealership for a service appointment, I noted some basic level of  automation. The loaner vehicle had a barcode on the windshield. Large screen televisions in the customer waiting area displayed scheduled appointment times and corresponding service advisors. I presumed this tied into some software system that stored my …

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Combining Fleet Visibility with Cargo Tracking

By / Blog / September 16, 2019

Commercial vehicle tracking continues to grow as customers seek increasing visibility of their fleets for a variety of factors. Applications range from simple GPS vehicle location tracking to integrated solutions that provide detailed information on a vehicle’s performance. The value of these solutions ranges from visibility of a vehicle’s location, monitoring driver behavior, better utilization …

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